Messages & templates
Send templates, interactive buttons, snippets and scheduled messages.
- Send a template messageUse an approved template to message a customer outside the 24-hour reply window.
- Create a templateBuild a message template, add placeholders and submit it to WhatsApp for approval.
- Canned snippetsSave reply shortcuts and insert them in a chat by typing a slash.
- Interactive buttons and listsAdd reply buttons, list menus or link buttons so customers can tap to respond.
- Schedule a messagePick a future date and time to send a message, with the cost reserved up front.