WA.cr

Bring your own number

Already manage a WhatsApp Business number elsewhere? Connect it to WA.cr.

If you already run a WhatsApp Business number somewhere else, you can bring it into WA.cr instead of creating a new one. You keep your number and your history stays with WhatsApp.

Steps

  1. Open Settings, then Connect WhatsApp.
  2. Choose Bring your own number.
  3. Sign in with the account that manages this number.
  4. Confirm you have admin access when prompted.
  5. Enter the code WhatsApp sends to finish linking.
  6. Wait for "Connected" and send a test message.

Good to know

A few points help this go smoothly.

  • You must be an admin of the number you're bringing.
  • The number must be verified before you can send.
  • You don't need to disconnect it from another provider you use. Choose Yes when WA.cr asks if it's still live with another provider. See Use your number with another provider.
  • You can disconnect it from WA.cr later. The number stays yours and keeps working with any other provider.

If it doesn't work

  • If sign-in fails, check you're using the managing account.
  • If sign-up says the number is already in use, Meta may not have moved your business to its new account model yet. It is doing so in stages until mid-October 2026.
  • If linking stalls, wait a few minutes and try once more.