WA.cr

Rent and manage your numbers

Rent a business phone number from WA.cr, see exactly what you'll pay, watch each number's calls, and release a number when you're done.

You can rent a business phone number from WA.cr in a couple of minutes — to connect WhatsApp, and to answer real calls.

Steps

  1. Your first number is usually rented while connecting WhatsApp — in the connect flow, choose to rent a number from WA.cr. For more numbers, open Numbers under Voice and choose Rent a number.
  2. Pick a country and search — by digits the number contains, starts with or ends with.
  3. The checkout shows the exact amount before you confirm: any one-time setup cost, a year of rent, and GST as its own line. You're never charged an amount you didn't see — if it changes while you're deciding, the checkout asks you again.
    • Business in India? You need to finish your business KYC first — your GSTIN, or your PAN and State. If it isn't done yet, the checkout says so and opens the form right there; once you've submitted it, the quote refreshes and you can rent.
  4. Pay from your wallet — top up right in the checkout if you're short. On monthly billing it goes on your bill instead.
  5. The number starts by forwarding WhatsApp's verification call to your mobile. Once that's done, choose how it should answer — a call menu, or an AI voice agent.

What the rent covers

Numbers are rented by the year. The price is shown per month, and rent is paid a year at a time:

  • When you rent: any one-time setup cost plus 12 months of rent, with GST on top.
  • Every year after: the number renews on the day you rented it, for another 12 months at the same monthly price — from your wallet, or on your bill if you're on monthly billing.
  • Separate from your plan: each number runs on its own yearly date, whatever plan you're on. Changing or renewing your plan doesn't move it.

Numbers you were already renting before yearly rent began keep billing exactly as they did.

Number rent is non-refundable. Rent you've paid isn't refunded, in whole or in part — even if you never use the number or release it early — and a renewal isn't refunded once it's been charged. The checkout asks you to confirm this before you pay, and the release screen reminds you before you confirm. To avoid the next renewal, release the number before its renewal date.

What calls cost

  • Calls are charged per minute, in both directions, at your caller's country's rate — rounded up to the minute, with a one-minute minimum, GST on top, from your wallet. They appear as a Voice calls line on your bill.
  • Unanswered forwarded calls are free.
  • Agent time is a separate per-minute line — see Put an AI voice agent on a number.
  • Recorded calls are transcribed only when your transcription setting is Automatic. Transcription is charged per use within a monthly allowance, and calls longer than two hours aren't transcribed.

Whether WA.cr records calls on a line is your choice, and it starts switched off. When you turn it on, callers are told before recording begins, and recordings are stored in India.

Keeping an eye on a number

The Numbers page shows each number on its own card: whether calling is on, the week's calls — in, out and missed — and quick ways into the number's Call log and Call menu. Behind the details you'll find the price (per month, billed yearly), the date it renews for another 12 months, and Verification forwarding with its "used 2 of 5" allowance.

Removing a line is not releasing the number

Removing a voice line from your channels stops it answering — but the number is still yours, and the rent still applies — until you release the number from the Numbers page. Releasing returns the number and stops the rent, with no refund for time already paid — even if the number was never used.

If it doesn't work

  • The search finds nothing — try another country or a looser pattern; more countries are on the way.
  • The rent is refused for balance — top up in the checkout and confirm again.
  • The checkout asks you to finish your business KYC — fill in your business details in the form it opens, then rent.
  • The amount changed at confirm — a price or tax setting changed while you were deciding; approve the fresh quote.