Top up your wallet
Add money to your prepaid wallet so you have balance to send messages.
Your wallet is a prepaid balance that funds your sending, so top it up and you're ready to message customers.
Steps
- Open WA.cr and go to Billing.
- Open the wallet page.
- Tap Top up.
- Enter an amount, such as ₹499.
- Choose how you'd like to pay.
- Confirm and complete the payment.
- Check that your new balance shows.
How the wallet works
A wallet top-up is a GST-free advance deposit, so no GST is added when you add money. GST applies later, only on what you actually use. You get a Receipt when you top up, and your balance is ready to fund messages right away.
If it doesn't work
- If the balance didn't update, wait a moment and refresh.
- If a payment fails, try again or use another method.
- If you can't top up, sign in as the Owner.