WA.cr

See every channel a contact has used, right on the list

A contact who reached you on WhatsApp, Instagram and through a store order now shows all three channel circles on the conversation list — not just one.


Know at a glance where each customer has reached you — every channel, on one row.

What's new

  • All channels, not just WhatsApp — when a contact has messaged you on more than one channel (say WhatsApp and Instagram) or placed a store order, the conversation-list row now shows a circle for each — WhatsApp, Instagram and your store.
  • The store mark is clearer — the shop icon on order rows is a little larger, so it reads at a glance next to the messaging channels.
  • Nothing to set up — it just reflects the channels each contact has actually used.