WA.cr

Custom fields

Add your own extra info columns to contacts so you can organise and segment people.

Custom fields are extra info columns you define, so you can store the details that matter to your business against each contact.

Steps

  1. Open WA.cr and go to Contacts.
  2. Open the custom fields setting.
  3. Tap Add field.
  4. Give the field a clear name, like "City" or "Plan".
  5. Choose the kind of value it holds.
  6. Save the field.
  7. Open a contact and fill in the new field.

Use fields to organise

Custom fields let you record things like city, source, birthday or plan. Once they are filled in, you can group and segment people by those values, then target a broadcast at just the right audience.

If it doesn't work

  • If a field won't save, give it a name that isn't already used.
  • If a value won't fit, check it matches the kind of field you chose.
  • If a field is empty for many contacts, fill it in during your next import.