WA.cr

Richer, more reliable interactive messages

Quick-reply carousels, an easier list builder, image headers from your Media Library, link previews and media replies that keep their quote.


A batch of improvements to the rich messages you send from the chat composer — easier to build, and more reliable when they go out.

What's new

  • Quick-reply carousels — media carousels can now use quick-reply buttons (up to two per card), and they send reliably.
  • Easier list messages — the list builder shows clear labels and live character counters, and you can drag rows to reorder them.
  • Image headers from your Media Library — pick a header image for reply-button and link messages straight from your saved media, instead of pasting a link.
  • Link previews — a link in a text message now shows its rich preview by default, just like in WhatsApp.
  • Replies keep their quote — replying with a photo, video or document now keeps the original message it replies to, so the customer sees what you're answering.