Two new pages: every channel, and everything we connect to
wa.cr now has a Channels page listing every way customers can reach you — WhatsApp, Instagram and email today, with voice, SMS, Telegram and web chat next — and an Integrations page for the tools you already run.
Released 28 July 2026
Two new pages answer the questions people ask before anything else: where can my customers reach me, and does this work with what I already use?
What's new
- Channels, in one place — wa.cr/channels lists every way a customer can start a conversation with you. WhatsApp, Instagram and email are live today; voice calls, SMS, Telegram and a website chat widget are marked as on the way, so you can see what is here now and what is coming without guessing.
- What each channel actually does — Instagram covers direct messages, comments and story mentions. Email connects the mailbox you already use — Gmail and Google Workspace, Outlook and Microsoft 365, Zoho Mail, iCloud, Yahoo, or any other host over IMAP and SMTP — so there is no new address to teach your customers.
- Integrations, in one place — wa.cr/integrations shows the tools you can connect: WooCommerce and Shopify today, with Google Sheets on the way. Each one explains what syncs across and what flows back to your store.
- What we do with your store access — the same page sets out the three promises behind every connection: each sync reconciles with your store rather than piling up copies, your keys are stored secretly and never handed back to a browser, and connecting, syncing and disconnecting are all recorded.
Both pages are linked from the site footer, and you can ask for a channel or an integration we do not carry yet from either one.