A paid top-up reaches your wallet
If a wallet recharge went through at the payment gateway but your balance never moved, pressing Check status now finalises it and credits the wallet. When something does go wrong, you get told instead of the button quietly giving up.
Released 3 September 2026
A wallet recharge the payment gateway has already confirmed now credits your balance when you press Check status, and a recharge that cannot be finalised tells you so instead of quietly reverting to Pending.
What's new
- Check status finalises the payment — the button asked the gateway, got back paid, and then failed to write the answer down, so the recharge stayed Pending however many times you pressed it. It now records the payment and credits the wallet, with the usual ledger entry and receipt.
- A failure is shown, not swallowed — every problem used to be treated as the gateway being slow, so the button flicked from Checking straight back to Check status with nothing to read. Only a gateway we genuinely cannot reach stays quiet now; anything else comes back as an error you can act on or send to us.
- A successful UPI payment no longer reports itself as failed — closing the payment window after paying could turn a completed recharge into a Payment failed message on screen, and could hide the real reason on the attempts that truly did fail. Both now read correctly.
Nothing about how you recharge changes, and a recharge remains a GST-free advance against future usage. If a past top-up is still showing Pending, open Billing → Payment attempts and press Check status on it.