A checkout template for quiet chats, in one click
WhatsApp Orders now offers a ready-made checkout template for the rare cart you answer after the chat has gone quiet, and creates it on your number in one click.
Released 30 October 2026
You no longer have to build a checkout-button template by hand: the orders set-up offers a ready-made one and creates it on your number in one click.
What's new
- A ready-made template — under Choose how customers pay → Pay in the chat, the set-up shows the template's words and its "Review and Pay" button, with Create on this number beneath.
- Picked as soon as it is created — and the step tells you where it stands: with Meta for review, approved, or not approved (with Meta's reason and Submit again).
- Clearly optional — most invoices go straight into the open chat, because they answer a cart the customer has just sent. The template is only used for a cart answered more than 24 hours after the customer last wrote, for example one held for your team to check.
- Your own still works — pick any approved template with a checkout button instead.
Meta files it as a marketing template, so it is billed only when it actually goes out, after a chat has gone quiet. Creating it needs permission to manage WhatsApp templates.