Wholesale pricing and your wallet
How the wholesale discount works, how your Partner wallet pays for tenants and messages, and the trial offer.
Every tenant you add runs on one of WA.cr's plans, and your Partner wallet pays for it at a wholesale price. You set your own price for your customer and keep the difference.
The wholesale discount
You pay WA.cr our list price for the tenant's plan, less a discount, plus GST. The discount is tiered by how many paid, active tenants you have: the more you have, the larger it is. Your tiers are agreed with you and shown in the sign-up wizard and on the plan list.
- Only paid, active tenants count. Tenants on a trial, and tenants whose plan fee is unpaid, don't.
- The tenant being charged counts towards its own tier.
- The tier is worked out each time a plan fee is charged, so your discount grows as you grow.
- The plan list always shows what you pay for each plan at your current tier.
What your wallet pays for
Your Partner wallet is a prepaid balance. It pays for:
- Plan fees. Each tenant's wholesale plan fee, plus GST, every month from the day the tenant starts.
- Messages. What your tenants send, at a wholesale message rate, plus a small platform fee on every message, whatever the tenant's plan.
Top up from the Wallet page of your Partner organisation. A top-up is an advance, so no GST is added to it; GST applies to what is charged.
Fund the wallet before you add a tenant
When you add a tenant you choose one of WA.cr's plans. The list shows, for each plan, what you'll pay each month and what your wallet needs to hold to add the tenant.
Your wallet must cover the first month's plan fee with GST, plus a minimum balance so the new tenant can start messaging. If it doesn't, the tenant isn't created and you're shown how much to top up. Nothing is charged when a tenant can't be created.
When the tenant is created, its first month is charged to your wallet straight away, and its monthly date is the day it was created.
The trial offer
You can offer new tenants a free trial of up to 7 days. You choose:
- whether the trial is on;
- how many days it lasts (1 to 7);
- which of our plans the trial tenant uses;
- a spending cap: the most a trial tenant may spend on messages.
When you add a trial tenant, you also choose the plan it moves to after the trial. Nothing is charged for the plan during the trial, but the wallet check still applies when the tenant is created, against the plan it will move to. The trial tenant's messages are charged to your wallet as usual, up to the cap. Trial tenants don't count towards your discount tier.
Changing your trial offer affects only tenants you add afterwards. A trial that has already started keeps the terms it started with.
Billing your customers
You bill your own customers, in your own way, at your own price. WA.cr does not invoice your tenants.
Collecting from your customers inside the app is coming later.