Manage your notifications
Choose which WA.cr alerts you receive so you never miss an important chat.
Notifications keep you in the loop without overwhelming you — turn on what matters and mute the rest. A few minutes here means you only get pinged when it counts.
Steps
- Open Settings, then Notifications.
- Choose alerts for new customer messages.
- Turn on alerts for mentions and assigned chats.
- Decide which alerts come by email.
- Set quiet hours if you'd like a break.
- Tap Save to apply your choices.
Tips for staying focused
Tune your alerts to your role.
- Turn on mentions so teammates can reach you directly.
- Turn on assigned chats to follow only your own conversations.
- Use quiet hours to pause alerts outside working time.
If it doesn't work
- If alerts don't arrive, check your device's notification permissions.
- If emails are missing, look in spam and confirm your address.
- If you get too many, narrow your choices and save again.